Keep the message focused
One request should answer one question. If the issue concerns a name, include the surname and sound preference. If it concerns a quote, include the complete Chinese text and the source if known. If it concerns a planned file, include the page name and the status you saw. A focused message makes it possible to separate a language review from a resources question and to reply without asking for unnecessary personal details.
Separate the question from the evidence
Write the exact wording first, then add the page address and the context in which it will be used. If the question concerns a character, include the complete phrase and the reading you have seen. If it concerns a name, include the surname and the qualities or sounds being compared. If it concerns a file, include its title and current status. Keeping those details in one short message makes the request easier to route and reduces unnecessary follow-up questions.
Corrections should be testable
A correction is most useful when another person can verify it. Quote the sentence or character, identify the source being compared and explain what is wrong. Avoid sending a general opinion without a reference. When a correction is accepted, the page can be updated with a visible review date and the change can be checked against the earlier version.
Privacy and response limits
Do not send passwords, payment credentials, identity numbers or unrelated private records. A language or resource question does not require them. No payment is collected and no response deadline is created by sending a message.
Routing table
Use Contact or Custom: choose by the kind of question
Both routes are email conversations, but they answer different needs. Routing the message correctly reduces back-and-forth and keeps sensitive information out of the request.
| Question | Use | Include | Do not send |
|---|---|---|---|
| Correction to a page | Contact | Page URL, exact sentence and supporting source | Identity papers or unrelated private records |
| Name direction or surname fit | Custom | Surname, intended sound or meaning, use and community | Passport or account details unless an official process specifically requires them |
| Existing Chinese phrase check | Custom | Exact characters, pinyin if known, meaning and placement | Payment credentials or medical records |
| Resource availability | Custom | Resource name, page URL and intended format | A payment or immediate-delivery instruction |
| Accessibility or broken-link report | Contact | Page URL, device or browser and the visible problem | Screenshots that reveal private accounts, tabs or personal data |
| Privacy or security question | Contact, minimal detail | The page and the specific risk you noticed | Credentials, tokens, private keys or full logs |
One short message with the page, the exact wording and the decision to be made is easier to verify than a long history. Send only what the language or site question requires. No message creates a paid order, a guaranteed response time or permission to publish the correspondence.
More questions about contacting Mandarin Ink
Which contact route should I use?
Use Custom for a name, wording, logo or resource request, and Contact for a correction, broken link or site issue. If the question is about a published claim, include the page URL and the exact sentence.
Should I attach screenshots or files?
Attach only what is necessary and remove metadata or private information first. For a broken link or display issue, a cropped screenshot of the page is usually enough; do not include browser tabs with private accounts.
Can I report a correction without a source link?
You can start without one, but a source, dictionary entry, edition or usage example makes the correction testable. State what you believe is wrong and how another reviewer could verify it.
How should I quote a page in a message?
Send the URL and copy the shortest exact sentence or Chinese phrase involved. A short quotation prevents the wrong paragraph or version from being reviewed.
What should a correction include?
The page URL, the exact wording that is wrong, and the source or evidence that supports the change, so the claim can be checked.
What should a wording check include?
The exact Chinese text, where it will be used, and whether you need simplified or traditional characters.
Can I send identity or payment documents?
No. Do not send passwords, payment credentials, identity documents or medical records. None of it is needed for a language question.
How do corrections get applied?
Where a correction is accepted, the page is updated and the review date reflects the change.